May 29th Update: We’re Back!
The day has finally come…WE’RE REOPENING FOR IN-STORE SHOPPING!
Cue the happy dancing–we’re back, folks! Beginning Monday, June 1st, our doors will once again open up for in-store shopping…with some changes! Please read the following store changes and shopping guidelines thoroughly:
OUR NEW HOURS: Monday – Saturday 9AM to 6PM, closed on Sundays. Closed daily from 1:30PM-2PM for cleaning. – Curbside pick-up orders will be available on Thursdays and Saturdays, but orders MUST be in by 2PM the previous day.
SAFE SHOPPING GUIDELINES:
– REQUIRED: Do not come to the Co-op if you are symptomatic of COVID-19.
– REQUIRED: Wear a face covering that covers both your nose & mouth. Masks available for those without one. Gloves available, but not required.
– REQUIRED: Maintain at least six-foot distance from others. We allow a maximum of 5 customers in the store at one time for this to be feasible.
– Do not bring in reusable containers from home, including bags, jars, plastic containers, etc. Clean Strafford milk bottle returns are still accepted.
The full list of safe shopping guidelines can be found at www.springfieldfood.coop/shopsafe
Additional Store Changes: No public bathrooms. Bulk Thursday is currently suspended. Senior Discount Day moved to Thursdays.
We cannot begin to express our gratitude for the support our customers have given us through these difficult times. You kept us going. Thanks to your support and our incredible, hard-working, dedicated staff, the co-op can continue to serve our community and fulfill our mission for many years to come. We know that the changes to our store are not convenient for many, but we ask that you understand we have carefully considered all our options, and have implemented these changes to keep our customers and staff as safe as possible. Please make sure you follow our Facebook page and check our website for any further updates! SEE YOU MONDAY!
May 9th Update:
We strive, daily, to become more efficient and meet the needs of our members and customers.
Seth, Dylan, and Matt (grocery team) are packaging bulk products normally found in the bulk bins in order to make the picking process faster. They’re researching and ordering special orders in greater numbers and bringing in more products to make up for the out-of-stocks we’re seeing.
Lisa and Tyler (produce team), are keeping up with the large demand for fresh produce. They’ve brought in items that we don’t typically carry, but that many of you have requested.
Anne, our new manager in Wellness, with help from Karen and Shannon, has jumped in during this very difficult time, researching products to fill the shelves, all while learning a new job!
Shelley, Matt, Elizabeth, and Mitchell (deli team) are helping throughout the store while also coming up with baked goods and co-op made food that fits within this new system.
Ali and Hannah (marketing team) have worked to keep you informed, updating the website and social media. Most recently, Hannah has uploaded photos of our products to Facebook and the website, bay by bay, making it easier for customers to find the products we carry.
Ali, Marielle, Ashley, Shadow, Keith, James, Shannon, and Ben (front-end team) open and close the store, pick a majority of the orders and keep the curbside ordering process running.
Neomi and Lucy (GM, HR, and Finance), along with the demands of running the co-op, keep up with the many changes to the day-to-day store operations, prioritize the safety of our staff and customers, and plan for the future including our expansion and move to downtown Springfield. Both Neomi and Lucy can also be seen picking and delivering orders.
This is but a snapshot of the day-to-day efforts of our dedicated crew. This new way of doing business would not be possible without this staff and their commitment to the co-op, customers, and each other. Never before have we had the opportunity to fulfill our mission to this extent. Never before has the staff been asked to work harder or with more risk. We are humbled to be part of this team.
Thank you for continuing to support your co-op and your co-op staff during these strange and chaotic times. The notes of love and encouragement we’ve received as well as the conversations we have over the phone and in the parking lot mean more than you can realize. Our co-op family is just not the same without our members and customers. We miss you!
April 7th Update:
A big, big thank you to our customers for being patient with us as we navigate this ever-evolving process of curbside pick-up. Every day, we are learning, adapting, and becoming more efficient. We truly cannot wait to be back to normal (hugs! dance parties! reusable containers!)…but, in the meantime, we’ll do everything we can to offer the same friendly, helpful Co-op experience you know and love, while also keeping you and our crew safe.
We would also like to extend our gratitude to everyone that has donated face maks for our staff! Along with the use of masks, staff members are doing their very best to practice 6 feet of distancing as they work, and we continue to frequently clean and sanitize high-touch surfaces, shared tools, and spaces.
Placing your curbside pick-up orders via our website form is still the most efficient and accurate method of ordering! Please remember to be as specific as possible when ordering, and use units of measurement when applicable.
Bring-Your-Own Items – Policy Update, March 23rd, 2020
As of Monday, 3/23, we are no longer able to accept any bring-your-own bags, cups, mugs, jars, and other various containers. We are saddened by this change, but we’ve got to do our part to minimize risks and keep everyone safe and healthy ♥️
Update from the GM, March 18th, 2020
Dear Co-op Members and shoppers,
Like others throughout our community, state and country, the Springfield Food Co-op is preparing for the possibility of a local outbreak of the coronavirus, also known as COVID-19. I want to share some information that may be helpful for you as a Co-op shopper and owner.
Sanitation is, of course, critical so we have set up alcohol-based hand sanitizer stations at the entrance and exit of the store. We are also sanitizing frequently-touched items, such as shopping carts, baskets, door knobs/handles, keypads, and register stations regularly throughout the day. We use gloves to minimize direct contact with food. Bulk food scoops are being washed and sanitized more frequently. We ask that you no longer bring in your own personal containers for coffee & kombucha until further notice. Our baked goods will be wrapped for grab & go sales and we will be packaging hot specials for the next week(s) or so…
Many shoppers are looking for ways to boost their immunity. Our Wellness Department has a wide variety of immune system-support products including elderberry syrup, and a variety of herbal tinctures.
Shoppers are stocking up on pantry basics. We have ordered extra staple items and bulk food items in response to customer demand. It is not clear how COVID-19 will impact our suppliers.
You can place a grocery order over the phone & we will have it ready for you to pick up curbside. Days in Town Taxi Service is also available for delivery – you would need to coordinate with Rusty @ 885-6990.
Of course, it’s important to practice the basics of disease prevention. Here is what the Vermont Department of Health advises:
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces.
Keep in mind that a normal cooking temperature generally kills viruses. There is evidence that other types of coronaviruses persist on material surfaces for days at a time, so it is a good idea to wash any surface (including your hands) that come into contact with raw food.
The Co-op will do our best to maintain our supply of high-quality food for our Southern Vermont community. We will provide more information as it is available to us.
We do have toilet paper back in stock!
Please take care of yourselves and your loved ones. And dream of spring!
– Neomi Lauritsen, GM
A note from our General Manager, March 14th, 2020
Hello, member/owners and customers of the Springfield Food Co-op. We will continue to use best practices for sanitation and safety for our community. Some changes you’ll see put into place in the next week(s) or so include wrapping our baked goods and our hot specials will be wrapped or packaged. We will work hard to do our part in keeping everyone safe. Please let us know your needs and we will do our best to accommodate. Stay strong! Keep taking care of each other. Wishing us all wellness!
– Neomi Lauritsen, GM